FAQs

FAQs2023-04-20T17:41:46-04:00
What specific documents do I need to bring with me on my first visit to one of your offices?2023-04-18T20:46:48-04:00

Please bring the following documents with you and show them to the front desk staff upon checking in for your appointment:

  • Photo Identification (i.e. Driver’s License, Passport)
  • Physical Insurance Card(s)
  • Referrals (optional)
  • Test Results from Referring Physician such as:
    • Imaging Results
    • Bloodwork
  • New Patient Forms (please link here to the new patient forms)
  • List of current medications and allergies
How can I pay for my co-pay for my visit?2023-04-18T20:47:08-04:00

You can pay for your copay in the following ways:

  • Credit Card
  • Debit Card 
  • Cash 
  • Check
    • Please make all checks payable to Amboy Medical Practice, PC
How can I receive an after-care summary after my appointment?2023-04-18T20:47:26-04:00

By signing up for your Patient Portal, after your appointment, you will be able to have immediate access to your lab results, medications, and a summary of your visit.

I have a question about a bill that I received after my visit, who can I reach out?2023-04-18T20:47:41-04:00

Please contact our billing department at 718-818-2186. Or you can reach our billing department by email: RHNBilling@rumcsi.org. 

What do I do if my health insurance, address, or contact information has changed since my last visit?2023-04-18T20:47:57-04:00

Please contact your provider’s office to update your information. When you come for your next appointment, please bring any new information so that we can update your records.

What is an ACO?2023-04-18T20:48:13-04:00

ACO stands for an Accountable Care Organization. It is a program governed by the CMS, the Centers for Medicare and Medicaid Services. ACO’s are groups of doctors, hospitals, and other health care providers, who come together voluntarily to give coordinated high-quality care to their Medicare patients

Which patients are in an ACO?2023-04-18T20:48:31-04:00

An ACO consists of patients who have traditional Medicare as their primary insurance (Parts A & B). Patients who are Dual Eligible (Medicare/Medicaid) are also included in the program. 

Patients should know:

  • ACOs do not limit your original Medicare Benefits
  • They have the right to choose any hospital or doctor that accepts Medicare, even if that doctor or hospital is NOT part of the ACO.
What does being in an ACO mean?2023-04-18T20:48:50-04:00

Being in an ACO means that the participating providers and ACO administration are responsible for the quality, cost, and coordination of care for all Medicare patients assigned to them. They must ensure certain quality metrics are met and reduce unnecessary utilization of the hospital and other inpatient settings. 

You will receive an ACO letter once a year if your provider is enrolled in the program. 

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